Datasheet
Overview of MariaDB Services
Services customized to your company’s unique needs
01Get the Most From Your Database with the Right Services at the Right Time
MariaDB is the fastest growing open source database in the world, with more than 12 million global users. MariaDB products include the widely adopted open source MariaDB Server, a relational database, and complementary products including MariaDB MaxScale, a database proxy and MariaDB ColumnStore, an analytic storage engine. MariaDB supports enterprises with services to help you get the most from your databases. We maintain a cadre of experts who can help optimize every facet of your deployment, development and launch, and we’ll work with you to discern which service works best for your particular needs. We can help you get the greatest performance and the most ROI from your database deployment.
02MariaDB Subscription Services
Technical Support
Our technical support engineers are dynamic technology experts deeply integrated into our engineering team and able to offer rapid, intelligent, proactive solutions. They come from DBA and developer backgrounds and are the leading experts in MariaDB and MySQL. They are always available to lend strategic guidance specific to your unique deployment. Technical support includes problem resolution support such as installation, configuration and upgrades as well as engineering support that involves bug
fixes, patches and hotfixes. In addition, we offer consultative support to address things like how to tune for performance, high availability, security audits and code review. Their breadth of experience and expertise across products, platforms, languages and tasks enables them to help our customers find innovative solutions to their unique conundrums.
Remote DBA
MariaDB’s Remote DBA service manages your MariaDB and MySQL databases from both a proactive and reactive standpoint. You can hire a full-time DBA at a fraction of the cost with round-the-clock
coverage and use your resources to benefit your core business. When issues do pop up, or when you need an ad hoc task performed, you can have peace of mind with experts monitoring and resolving
issues, and notifying you of the health of your platform 24x7x365.
Technical Support
Our technical support engineers are dynamic technology experts deeply integrated into our engineering team and able to offer rapid, intelligent, proactive solutions. They come from DBA and developer backgrounds and are the leading experts in MariaDB and MySQL. They are always available to lend strategic guidance specific to your unique deployment. Technical support includes problem resolution support such as installation, configuration and upgrades as well as engineering support that involves bug
fixes, patches and hotfixes. In addition, we offer consultative support to address things like how to tune for performance, high availability, security audits and code review. Their breadth of experience and expertise across products, platforms, languages and tasks enables them to help our customers find innovative solutions to their unique conundrums.
Resident Enterprise Architect
For a detailed technical roadmap to convert your blue-sky data ideas into tangible reality, Resident Enterprise Architects act as an extension of your team and central point of contact for your technical needs, applying a deep knowledge of the customer environment to the database options available. These experts coordinate efforts between various MariaDB technical teams and manage escalations, NRE projects and overall architectural guidance. They also host monthly calls with the client to ensure
successful usage of MariaDB, as well as quarterly on-site meetings to review current status, the future roadmap and overall best practice recommendations.
03MariaDB On-Demand Services
Consulting
Our consultants bring best practices from thousands of engagements. They are world-class experts at solving architecture, design, security and performance problems for MariaDB and MySQL. At critical junctures in your database project, a MariaDB
consultant can guide you past obstacles and work on a project to optimize your investment, either remotely or by joining you on site, anywhere in the world. You can hire a MariaDB consultant on a daily basis for short-term needs, or choose from among
the following consulting services: health check, performance tuning, architecture and design, high availability, security audit and MariaDB ColumnStore JumpStart.
Migration
For enterprises migrating existing applications to MariaDB from legacy databases, we offer migration services priced on a daily rate. Our experts serve as project managers who take the lead on performing the migration assessment and then provide a
detailed project plan, with on-site or remote services to help implement that plan.
Training
We offer a variety of training options to suit your project needs as well as your learning style, and have an established curriculum of courses available both on site and online. Our Live Virtual Classroom courses are scheduled regularly, with online, self-service
sign-up classes like MariaDB for DBAs and Enterprise Cluster Administration. We also offer private, customized courses to optimize your customer experience.
Certification
MariaDB certifies database administrators with a solid grasp of the core concepts of the MariaDB Server and related technologies. Candidates for certification must understand relational database concepts as well as the major components, features, functionality and configuration of MariaDB. Certification ensures that database administrators have strong capability in basic MariaDB operational skills.
04About MariaDB
MariaDB seeks to eliminate the constraints and complexity of proprietary databases, enabling organizations to reinvest in what matters most – rapidly developing innovative, customer-facing applications. Enterprises can depend on a single complete database for all their needs, that can be deployed in minutes for transactional, analytical and hybrid use cases. Trusted by organizations such as Deutsche Bank, DBS Bank and Samsung – MariaDB delivers customer value without the financial burden of legacy database providers. For more information, please visit mariadb.com.