Zendesk Privacy

The following types of content are strictly prohibited from being uploaded or shared on the MariaDB Zendesk Portal:

• Personally Identifiable Information (PII) and Personal Data: Any content containing personal information or personal data, such as names, addresses, phone numbers, email addresses, social security numbers, or any other information that can be used to identify an individual.
• Confidential Information: Content that includes sensitive business data, trade secrets, financial information, or any other sensitive confidential information that is not meant for public disclosure.
• Protected Health Information (PHI): Any content related to health records or medical information that is subject to health information privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA).
• Other Prohibited Content: Any passwords, authentication/authorization credentials, and information under regulatory or contractual handling requirements (e.g., Payment Card Industry Data Security Standards) including without limitation: credit card information, credit card numbers and magnetic stripe information, social security numbers, drivers license numbers, passport numbers, government issued identification numbers, financial account information.
• Illegal or Inappropriate Material: Content that violates any local, national, or international laws, as well as material that is inappropriate, offensive, or in violation of Zendesk’s terms of service.

By uploading files via this portal, you represent and warrant that you have all necessary rights to provide the content to MariaDB, and acknowledge and agree that you will not provide any of the above specified content to MariaDB via this portal.